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Junior Field Application Engineer

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Junior Field Application Engineer

Salary/rate

€ 2000 to € 3000 per month

Location

Velizy, FRANCE

Posted

October 7 2021

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Description

Position overview

the pre-sales engineering group supports sales growth and deal flow by securing the “technical closing” of complex solutions. the team collaborates with sales and marketing to ensure proposed solutions accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

in the pre-sales engineering group, the junior field application engineer is in charge of preparing demonstrations and poc (proof of concept), managing the pool of demo equipment and coordinate the logistics.

main activities:

prepare and stage demo systems

select and prepare equipment, assemble and configure system
validate customer use-case
report and document issues/non-compliance to qa and r&d teams
coordinate the shipment with the logistic team
participate in setup at customer’s site
provide support from hq to the pre-sales engineering in charge of the demo/poc

maintain demo pool in operational state

check equipment returned
coordinate repairs if needed with rma team

help to manage efficiently the demonstration pool

validate loans schedule
check with sales and pre-sales that loaned equipment is returned in time

required skills:

degree in computer sciences or related technical fields
knowledge of ip networking, and video streaming technologies is a plus
no previous experience can be compensated by will to learn fast
fluent in english, both written and spoken
good communication skills – good problem solving skills
able to travel in europe, middle-east for short periods
able to work within a multi-cultural team

Job Type

Permanent

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