Qualcomm
About the Role Arduino, now part of the Qualcomm organization, is seeking a dynamic Business Development Account Manager to lead the international expansion of our e-commerce business across global markets. This strategic role offers flexible location options anywhere within Europe and the opportunity to work with a mission-driven organization that has empowered millions of creators worldwide since 2005. As the lead strategist for international e-commerce expansion, you will identify market opportunities, develop go-to-market strategies, and coordinate cross-functional teams to bring Arduino's innovative open-source electronics platform directly to creators in new regions. This position combines strategic thinking with operational execution, requiring both analytical rigor and hands-on project management skills. Key Responsibilities Strategic Market Development Conduct comprehensive market assessments to identify high-potential regions for Arduino e-commerce expansion Analyze consumer trends, competitive landscapes, and regional demand patterns across diverse global markets Define localized go-to-market strategies tailored to specific cultural and regulatory environments Develop business cases and ROI projections for new market entries E-commerce Platform Management Evaluate and select optimal e-commerce platforms and third-party solutions for international markets Coordinate the setup and launch of new regional storefronts across major marketplaces Ensure compliance with local regulations, payment systems, and logistics requirements Manage ongoing platform relationships and optimize marketplace performance Cross-functional Collaboration Lead multi-disciplinary teams including marketing, operations, legal, and technical stakeholders Align project milestones and deployment timelines across international teams Coordinate with local resources and agencies to ensure effective market penetration Facilitate communication across different time zones and cultural contexts Performance Optimization Monitor KPIs and analyze performance metrics to measure success of market entries Design and execute conversion optimization experiments and funnel improvements Provide data-driven recommendations to leadership based on performance analysis Continuously refine strategies based on market feedback and performance data Marketing and User Experience Develop comprehensive marketing and advertising strategies for new market launches Optimize user experience for diverse cultural preferences and local market needs Lead initiatives to maximize lead generation and sales conversion rates Ensure consistent brand experience across all international touchpoints Required Qualifications Professional Experience Minimum 5+ years of experience managing and scaling e-commerce marketplaces internationally Proven track record with major platforms including Amazon, Mercado Libre, FlipKart, Tmall, JD, and similar Experience working across diverse cultures, preferably in Asia or Latin America markets Demonstrated success in launching products or services in new international markets Core Competencies Strong analytical mindset with ability to work with complex data sets and performance metrics Excellent project management skills with ability to handle multiple international initiatives simultaneously Outstanding relationship management and stakeholder influence capabilities Exceptional verbal and written communication skills in English; additional languages advantageous Technical and Educational Background Bachelor's degree in Business, Marketing, or related field Genuine interest in Arduino ecosystem and broader technology landscape Comfort with data analysis tools and e-commerce analytics platforms Understanding of international business regulations and compliance requirements Personal Attributes Self-starter who excels in unstructured, fast-paced environments Proactive approach with ability to work effectively across multiple time zones Cultural sensitivity and adaptability for international business development Remote-ready with strong independent work capabilities Preferred Experience Previous experience supporting global technology brands in international expansion Background working in remote-first or multinational organizations Experience with conversion rate optimization and digital marketing campaigns Familiarity with open-source hardware or maker community ecosystems What We Offer Professional Development Challenging career path within a rapidly growing technology company Dedicated budgets for individual learning and professional training opportunities Exposure to cutting-edge technology and innovative product development Opportunity to shape international expansion strategy for a globally recognized brand Work Environment Remote-first culture with flexible working hours supporting optimal work-life balance Collaborative, mission-driven organization that values diversity and cultural exchange Modern work practices and tools designed for international team coordination Supportive environment encouraging innovation and creative problem-solving Impact and Purpose Meaningful work empowering a global community of makers, students, and professional engineers Opportunity to democratize access to technology and foster innovation worldwide Direct contribution to advancing open-
summ-it
About the Role Join summ-it as a Data Quality Analyst and become part of a dynamic team that creates innovative solutions for world-renowned brands. If you're passionate about mastering cutting-edge technologies while working in a collaborative, non-corporate environment, this opportunity is perfect for you. At summ-it, we prioritize your professional growth and provide space for your ideas to flourish. Our team members actively participate in industry conferences and IT events, continuously developing their expertise through comprehensive training sessions and workshops. You'll work with massive databases totaling petabytes and optimize systems where every millisecond matters, currently managing over 10,000 database systems for our diverse client portfolio. Key Responsibilities Data Quality Monitoring: Continuously monitor and ensure data quality across multiple systems, reports, and data pipelines to maintain the highest standards of data integrity Test Design and Execution: Design, develop, and execute comprehensive data quality tests focusing on completeness, consistency, accuracy, and validity metrics Cross-System Verification: Perform detailed data verification and reconciliation between different systems, ensuring seamless data flow from source to target environments Data Analysis and Anomaly Detection: Analyze complex datasets to identify data errors, anomalies, and inconsistencies, implementing corrective measures and preventive solutions Cross-Functional Collaboration: Work closely with Data Engineering, Business Intelligence, and business stakeholder teams to investigate and resolve data quality issues efficiently Pipeline Validation: Participate in comprehensive data validation processes within ETL/ELT pipelines, ensuring data accuracy throughout transformation workflows SQL Development: Create, optimize, and maintain complex SQL queries specifically designed for data quality control and validation processes Test Automation: Develop and implement automated data quality testing frameworks using Python and specialized testing tools to improve efficiency and coverage Documentation and Standards: Create detailed documentation of processes, test procedures, and identified issues while supporting the implementation of enterprise data quality standards and best practices Continuous Improvement: Proactively identify opportunities to enhance data quality processes and contribute to the evolution of our data governance framework Requirements Experience: Minimum 3 years of hands-on experience in data testing, data quality assurance, or related analytical roles Azure Databricks Expertise: Strong proficiency in Azure Databricks including notebooks, job scheduling, Spark cluster management, and distributed data processing Azure Data Factory Knowledge: Comprehensive understanding of Azure Data Factory components including pipeline development, dataset configuration, linked services setup, and monitoring capabilities Azure Synapse Proficiency: Working knowledge of Azure Synapse Analytics, particularly Dedicated SQL pools and their optimization Business Intelligence Tools: Experience with tabular models in Analysis Services and Power BI, including data lineage analysis, semantic model development, and connectivity troubleshooting SQL Mastery: Advanced SQL skills for complex data quality verification, test query preparation, and performance optimization ETL Understanding: Solid grasp of Extract, Transform, Load processes, data warehousing concepts, and modern data integration patterns Automation and CI/CD: Hands-on experience with test automation frameworks and CI/CD practices, specifically using Azure DevOps and TestPlans for deployment and testing workflows Communication Skills: English proficiency at minimum B2 level for effective collaboration with international teams and stakeholders Analytical Mindset: Strong problem-solving abilities with attention to detail and capacity to work with large, complex datasets What We Offer Contract Flexibility: B2B contract employment structure providing professional autonomy Exceptional Culture: Join a workplace built on friendship and trust, with over 92% employee satisfaction and 100% team support ratings Technology Access: Work with the latest IT technologies and cutting-edge data platforms in a rapidly evolving field Growth Opportunities: Career advancement within an established international company with diverse project exposure Comprehensive Training: Regular skill development through "Secure Thursdays," "Science Fridays," and external conference participation Vibrant Community: Engaging company events including seasonal parties, AllHands meetings, "Talk to Your Boss" sessions, Local Wednesdays, and team breakfasts Recognition Programs: "summ-it heroes" recognition system and Kudos rewards celebrating outstanding contributions Referral Benefits: Employee referral program encouraging team growth Health and Wellness: Comprehensive benefits package including medical care, MultiSport card access, and group insurance coverage Join our innovative team where your expertise
US Department of Defense Education Activity
About the Role The Department of War Education Activity (DoWEA) Network Operations Center in Vicenza, Italy, seeks an experienced IT Network Specialist (GS-12) to join our Information Technology Division. This critical position supports the secure and reliable operation of enterprise-level network infrastructure serving educational facilities across geographically dispersed locations. Federal employees in Vicenza currently receive a 20% Post Allowance (COLA) in addition to base salary, along with overseas benefits including potential Living Quarters Allowance and home leave eligibility. This permanent, full-time position offers an initial 36-month overseas tour with opportunities for professional growth in a dynamic international environment. Key Responsibilities Network Monitoring & Operations Oversee daily operation and performance monitoring of complex network systems including voice, wireless, firewalls, IP-based video distribution, streaming services, and data communications Ensure comprehensive monitoring and notification services are deployed across all mission-essential network systems as defined by management Monitor network performance, availability, and security using enterprise management tools to proactively identify outages, performance degradation, vulnerabilities, and configuration issues Coordinate with internal teams, service providers, and vendors to resolve network incidents and maintain optimal system performance Security & Compliance Management Ensure all IT network systems meet stringent security requirements related to physical, personnel, and information security protocols Provide expert recommendations for security incident response, including user contact procedures, management notifications, investigation coordination, and comprehensive documentation of findings Maintain compliance with established security policies, regulations, and DoWEA operational standards Support cybersecurity initiatives and implement security best practices across network infrastructure System Administration & Technical Support Perform advanced Tier II network troubleshooting and incident response in a Network Operations Center environment Plan, schedule, and execute installation of new or modified hardware, network operating systems, and applications software Analyze network administration Standard Operating Procedures on an ongoing basis to ensure compliance with established policies and regulations Evaluate and validate proposed test plans to ensure thorough assessment of unique or high-priority network elements and operations Documentation & Process Improvement Develop, implement, and maintain comprehensive technical documentation including SOPs, network diagrams, and configuration standards Document investigation findings, system changes, and operational procedures to support IT service management requirements Analyze operating system relationships and interdependencies to resolve complex network administration issues Contribute to continuous improvement initiatives for network operations and service delivery Requirements Essential Qualifications U.S. Citizenship required with ability to obtain and maintain Secret Security Clearance One year of specialized experience equivalent to GS-11 level including: Administering enterprise-level network infrastructure (LAN/WAN, WLAN, SD-WAN, firewalls, remote access solutions) Managing network performance using enterprise tools (SolarWinds, Cisco Catalyst Center, or equivalent) Performing Tier II troubleshooting and incident response in NOC or similar enterprise environment Implementing network configuration changes and maintaining technical documentation for cybersecurity compliance Core IT Competencies Attention to Detail: Demonstrated ability to complete thorough, accurate work independently under challenging conditions Customer Service: Experience resolving complex problems, maintaining strong customer relationships, and conducting service quality evaluations Oral Communication: Proven ability to convey complex technical information effectively to diverse audiences and stakeholders Problem Solving: Track record of identifying issues, evaluating alternatives, and developing strategic solutions while engaging multiple stakeholders Security & Certification Requirements Must obtain Information Assurance Technician (IAT) Level II certification within 6 months of appointment Complete Foundational Qualification requirements within 9 months and Residential qualification requirements within 12 months Pass Tier 3 (T3) background investigation and maintain security standards throughout employment Overseas Assignment Requirements Obtain Official Passport and Italian visa prior to departure Comply with Exceptional Family Member Program requirements per DoD Instruction 1315.19 Meet 5-year overseas rotation requirements and initial 36-month tour commitment Demonstrate flexibility for occasional travel (up to 10% of time) Additional Considerations Location Benefits Based in historic Vicenza, Italy with access to European cultural and travel opportunities Potential eligibility for government quarters or Living Quarters Allow
Zalando
About the Role Join Zalando as a Senior Product Designer for the Partner Lifecycle Management team in Helsinki, where you'll shape the future of Zalando's internal and partner-facing services and products. This role offers the opportunity to discover, design, and deliver next-generation productivity solutions that unlock commercial growth and operational efficiency for partners and colleagues within Zalando's ecosystem. As part of Partner Tech, you'll be designing and developing technology to empower Zalando and its partners across their entire journey. The team is responsible for the end-to-end experience of both Zalando and its partners, from initial onboarding to making products available on the Zalando platform, including offer management, logistics, planning, buying, safety requirements, stock management, quality compliance, reporting, analytics, and insights. You'll collaborate with the Assortment Steering, Data & Insights, Procure to Pay, and Product Compliance teams, focusing on planners, buyers, and partners throughout their complete Zalando journey. Your work will enable stakeholders to build collections, manage article stock, and oversee goods transportation while ensuring efficient resource utilization, warehouse space optimization, and legal compliance. Key Responsibilities Work with diverse stakeholders to understand business context and contribute to developing scalable, customized solutions while supporting implementation Bring clarity to complex design projects by transforming bold ideas into concrete concepts and design assets Research and translate internal user and partner needs for business stakeholders, driving alignment around customer experience vision Support solution implementation and measure success against defined criteria through customer feedback analysis Leverage a comprehensive design toolkit including user research, workshop facilitation, and UX/UI design to craft cohesive, end-to-end customer journeys Develop deep understanding of business operations to identify and tackle bottlenecks and growth opportunities alongside Product Managers and Engineering teams Work extensively with design systems, utilizing tokens to create cohesive, scalable design solutions Support product discovery processes and define solution design strategies Build strong stakeholder connections and align teams on design objectives Create detailed design assets and specifications for development teams Conduct design quality assurance to maintain consistency and quality standards Document design patterns and integrate them into the design system portal Facilitate cross-functional collaboration to ensure seamless project execution Stay current with emerging technologies, particularly AI applications in product design Requirements Solid range of design skills including user research, workshop facilitation, UX and UI design capabilities Proven ability to take ownership of design projects from initial request through implementation Experience working on complex design projects with ability to transform innovative ideas into tangible concepts and design artifacts Strong understanding of design principles and ability to bring clarity to ambiguous, strategic projects Experience collaborating with cross-functional teams to design intuitive user experiences for AI-powered products leveraging machine learning technologies Background in designing data-driven applications with strong communication and stakeholder management skills Experience designing and delivering coherent personalized customer experiences through cross-functional collaboration Passion for designing innovative technology products with humans at the center of the design process Exceptional attention to detail paired with strong collaboration and communication skills Interest in emerging technologies, particularly AI applications Ability to work effectively with design system teams and cross-functional colleagues Experience creating design specifications that bridge the gap between design vision and technical implementation Portfolio demonstrating successful complex project delivery and stakeholder alignment What We Offer Work Environment & Culture Culture of trust, empowerment, and constructive feedback Internal guilds and Employee Resource Groups for professional development Knowledge sharing through tech talks, open source commitment, and internal tech academy Regular product demos, meetups, parties, and networking events Professional Development Extensive onboarding, mentoring, and training opportunities Access to an international team of experts for collaboration and learning Continuous learning through internal tech academy and educational resources Compensation & Benefits Competitive salary and employee shares program 40% discount on Zalando products sold and shipped by Zalando 30% discount on Zalando Lounge plus additional external partner discounts Monthly transport, lunch, and recreation vouchers Private health insurance and comprehensive occupational health care services Work-Life Balance Centrally located office in Kamppi, Helsinki Flexible working times and hybrid working model Additional holiday allowances beyond standard entitlements Family services and support programs Workplace Amenities Free beverages and snacks available daily -
Breagh Recruitment
About the Role We are seeking an experienced Planning Manager to join a leading international data centre contractor for exciting construction projects in Finland. This role offers the opportunity to work with one of Europe's most respected names in the rapidly expanding data centre construction sector, known for delivering complex hyperscale and mission critical projects across multiple European locations. As Planning Manager, you will play a pivotal role in the successful delivery of large-scale data centre construction projects, reporting to the Regional Planning Manager. You will lead all planning and scheduling activities across the complete project lifecycle, from pre-construction through to commissioning and handover. This is a high-profile position within a fast-paced mission critical environment where technical excellence and innovation are paramount. Key Responsibilities Develop, maintain, and manage detailed master construction programmes for live data centre projects using industry-standard planning software Monitor project progress continuously and provide accurate, timely reporting to senior management teams and stakeholders Identify programme risks, potential delays, and develop comprehensive mitigation strategies to support successful project delivery Coordinate planning activities seamlessly across pre-construction, construction, commissioning, and handover phases Prepare detailed short-term and long-term look-ahead programmes to optimize resource allocation and project flow Analyse project performance metrics and produce comprehensive variance reports with actionable corrective recommendations Lead collaborative planning discussions with clients, subcontractors, consultants, and internal delivery teams Ensure all planning processes and project controls procedures align with established company standards and industry best practices Support strategic resource planning and programme coordination across multiple concurrent project phases Contribute actively to continuous improvement initiatives within the planning and project controls function Maintain detailed documentation of planning decisions and methodologies for knowledge transfer and best practice sharing Participate in client presentations and progress meetings, providing clear communication of project status and forecasts Requirements Education: Degree qualification in Engineering, Construction Management, Project Management, or related technical discipline Experience: Minimum 6 years of proven experience in construction planning within a main contractor environment Sector Knowledge: Strong experience delivering large-scale construction projects, ideally within data centres, mission critical facilities, pharmaceutical, industrial, or high-tech sectors Technical Skills: Advanced proficiency in Primavera P6 and/or Asta Powerproject planning software Digital Construction: Experience using BIM (Building Information Modeling) and other digital construction tools highly desirable Construction Expertise: Excellent understanding of construction sequencing, methodologies, project controls, and industry standards Analytical Skills: Strong analytical, problem-solving, and reporting capabilities with attention to detail Communication: Excellent verbal and written communication skills with proven stakeholder management abilities Commercial Awareness: Strong understanding of construction contracts, project delivery methods, and commercial implications Adaptability: Ability to thrive in fast-paced environments with demanding project timelines and changing priorities Leadership: Demonstrated ability to lead cross-functional teams and influence without direct authority What We Offer Competitive Package: Attractive compensation structure commensurate with experience Comprehensive Benefits: Including accommodation support, travel allowance, pension contribution, and healthcare package Performance Recognition: Annual bonus scheme based on individual and company performance Professional Development: Ongoing training opportunities and support for professional certifications Career Growth: Clear progression pathways within a rapidly expanding organization Project Exposure: Access to landmark mission critical projects using cutting-edge construction technologies International Opportunities: Long-term European project pipeline offering diverse experience Industry Leadership: Work alongside some of the best construction professionals in the specialized data centre sector This position represents an outstanding opportunity for an experienced planning professional to advance their career within the specialized and future-proof data centre construction industry. Join a company that delivers full turnkey solutions and maintains a reputation for technical excellence across some of the largest and most technically advanced data centre developments currently under construction in Europe.
Apply Digital
About the Role Apply Digital is seeking an experienced Project Manager to join our AI-native transformation team, working with world-class clients like Arc'teryx, Lululemon, and Kraft Heinz. This role combines strategic project leadership with hands-on delivery management, requiring someone who thrives in building trusted client relationships while championing digital innovation across strategy, products, platforms, and marketing initiatives. As a Project Manager at Apply Digital, you'll serve as both a project management expert and an agile practitioner, adapting methodologies to meet diverse client needs while maintaining our commitment to excellence. You'll wear multiple hats, acting as a Scrum Master when needed, managing complex budgets and timelines, and serving as a key liaison between cross-functional teams and stakeholders. This position demands a solution-driven professional who can navigate fast-paced environments while keeping project goals in sharp focus. Key Responsibilities Project Leadership & Strategy Develop and manage comprehensive project roadmaps, mobilizing teams against critical milestones to ensure on-time, on-budget delivery Lead end-to-end project lifecycle management from initiation through closure, maintaining strict adherence to scope, quality standards, and client expectations Support estimation processes for project timelines, resource allocation, and cost projections for new opportunities and change requests Contribute to Apply Digital's Project Management discipline by sharing best practices and continuously improving internal workflows Client & Stakeholder Management Serve as primary point of contact for project teams, client partners, and key stakeholders, maintaining transparent communication throughout project lifecycles Build and nurture strong, trusted relationships with enterprise-level clients, ensuring their strategic objectives are met Present detailed status reports and project documentation to clients and internal leadership teams Manage client expectations effectively while identifying opportunities for additional value delivery Risk Management & Problem Solving Proactively identify, assess, and mitigate project risks, understanding when to resolve issues independently versus when to escalate to senior leadership Coordinate all aspects of project delivery including resource management, scope control, budget oversight, and change request processing Apply critical thinking and analytical skills to solve complex challenges while maintaining project momentum Monitor team morale and maintain healthy work environments that promote collaboration and innovation Cross-Functional Team Coordination Facilitate seamless collaboration across diverse teams including Client Services, Strategy, Product, UX/UI, Technology, QA, and Data Analytics Foster a "one team" mindset that breaks down silos and promotes collective ownership of project outcomes Collaborate closely with Program Leads to optimize time management, workflow efficiency, and task prioritization across multiple concurrent projects Utilize servant leadership principles to empower team members and drive collective success Agile Methodology & Tools Champion Agile best practices while remaining flexible to adapt processes based on specific project and client requirements Act as Scrum Master when needed, facilitating ceremonies and ensuring team adherence to agile principles Maintain project hygiene using industry-standard tools including JIRA, Notion, and Google Sheets Drive continuous improvement initiatives within agile frameworks to enhance team productivity and delivery quality Requirements Essential Qualifications 3-4 years of demonstrated experience delivering end-to-end digital solutions in professional services or consulting environments Advanced English proficiency with exceptional written and verbal communication skills for client-facing interactions Proven track record in managing enterprise-level client relationships and collaborating effectively with diverse internal stakeholders Solid experience working within Agile environments, specifically Scrum and Kanban methodologies Proficiency with project management tools including JIRA, Notion, or similar platforms Technical & Industry Knowledge Interest and enthusiasm for Artificial Intelligence, with experience or openness to leveraging generative AI tools, particularly Claude and Gemini, to optimize project workflows Experience working on digital product development; background in CPG, Commerce, or Loyalty programs is highly valued Understanding of digital strategy, product development, and marketing technology ecosystems Professional Attributes Can-do attitude with demonstrated resilience in flexible, fast-paced environments Exceptional time management skills with ability to prioritize tasks based on evolving project needs and strategic importance Strong critical thinking abilities with proactive approach to identifying and solving complex challenges Alignment with servant leadership principles, demonstrating commitment to team empowerment and development **Natural humility
Bechtel
About the Role Join Bechtel's extraordinary team as a Power BI Specialist for the groundbreaking Expo 2030 Riyadh project. This critical role supports one of the world's most ambitious infrastructure initiatives, transforming a 6 km² site into a global showcase for innovation and sustainable development. Under the theme "Foresight for Tomorrow," this project will welcome over 40 million visits and create a lasting legacy for the community. As our Power BI Specialist, you'll be at the forefront of data-driven decision making, designing and developing sophisticated analytics solutions that support project success across Master Planning, Engineering, and Construction phases. Working collaboratively with Expo 2030 Riyadh Company (ERC), you'll help manage the infrastructure program comprising early works, utilities, and publicly accessible spaces that will later transition into a mixed-use legacy development. Key Responsibilities Dashboard Development & Analytics Design, develop, and maintain interactive Power BI dashboards and reports supporting project performance monitoring across all project phases Transform complex cost, schedule, and performance data into clear, accurate, and insightful visual analytics Translate business and project controls requirements into effective data models and compelling visualizations Create standardized reporting templates and visual standards aligned with project, client, and corporate requirements Data Integration & Management Integrate data from multiple project management information systems including EcoSys, Unifier, Primavera P6, ACC Build, Morta, Power Apps, and ACONEX Define and maintain comprehensive metadata standards including WBS/CBS/OBS mappings, coding structures, status definitions, and reporting hierarchies Support data synchronization across various PMIS platforms through sophisticated mapping and interface specifications Manage automated refresh, reconciliation, and validation routines to ensure data consistency and reliability Quality Assurance & Validation Perform rigorous data validation, quality checks, and reconciliation to ensure integrity of Power BI outputs Develop and implement data governance protocols and security requirements Support variance analysis and trend identification to highlight key risks, constraints, and opportunities Ensure accurate visualization and interpretation of project KPIs and performance metrics Stakeholder Collaboration Work closely with Project Controls, Cost Engineering, Planning & Scheduling, Engineering, Procurement, Construction, and Commissioning teams Interface regularly with client counterparts and central reporting teams to align dashboard content and requirements Provide technical guidance and mentoring to team members on Power BI standards and data interpretation Prepare supporting narratives and explanatory materials for management and client reporting Process Optimization Automate reporting processes to improve efficiency and reduce manual data handling Support ad hoc analysis and respond to management and client requests Continuously enhance reporting capabilities and identify opportunities for process improvements Requirements Education & Experience Bachelor's degree in Engineering, Information Systems, Data Analytics, Computer Science, Business, or related discipline 7-12 years of relevant experience in reporting, analytics, or project controls environments Demonstrated hands-on Power BI development experience in complex project environments Experience supporting large infrastructure or construction projects preferred Experience working in Kingdom of Saudi Arabia or wider Middle East region highly desirable Technical Skills Advanced proficiency in Power BI including data modeling, DAX, Power Query, and dashboard design best practices Strong experience with project controls data including cost, schedule, progress measurement, and performance reporting Solid understanding of Earned Value Management (EVM) principles and their dashboard visualization Proficiency with Microsoft Excel and seamless integration with Power BI platforms Experience with project management systems such as EcoSys, Primavera P6, ACC Build, Morta, and Power Platform solutions Data Management Expertise Demonstrated knowledge of metadata management including definition of coding structures and master data alignment Familiarity with integration approaches including API-based integrations, ETL/ELT pipelines, and automated refresh systems Experience with Power Platform connectors and integration patterns Strong understanding of data validation, governance, and reporting controls Professional Skills Exceptional analytical skills with ability to interpret complex datasets and present actionable insights Outstanding written and verbal communication skills, capable of explaining technical concepts to non-technical stakeholders Strong collaborative approach with ability to work effectively across multidisciplinary teams Cultural awareness and sensitivity to operate successfully within the KSA project environment High degree of autonomy while maintaining alignment with organizational standards **
スキルハウス・スタッフィング・ソリューションズ 株式会社
About the Role A leading global financial services firm is seeking an experienced Linux Systems Administrator to join their specialized infrastructure team in Tokyo. This critical role focuses on providing dedicated production support for mission-critical Linux systems supporting high-frequency trading operations, ensuring optimal availability, performance, and security across COLO/DMZ environments. You will be part of a dynamic, international Platform & Cloud Services team responsible for maintaining the technological backbone that enables high-performance trading operations. This position offers the opportunity to work with cutting-edge infrastructure technology while contributing to both day-to-day operational excellence and large-scale enterprise transformation projects. Key Responsibilities Production Support & Infrastructure Management Provide 24/7 production support for COLO/DMZ infrastructure supporting high-frequency, low-latency trading systems Ensure system stability and availability through proactive monitoring, troubleshooting, incident response, and comprehensive root cause analysis Perform critical system administration tasks including installation, configuration, patching, monitoring, performance tuning, and capacity planning Execute disaster recovery testing procedures and maintain business continuity protocols Manage system deployments, updates, and maintenance windows with minimal business impact Collaboration & Stakeholder Management Work closely with HFT developers, project managers, and cross-functional support teams to deliver technical solutions within demanding timelines Interface directly with trading desk personnel and participate in client calls to translate business requirements into technical COLO environment solutions Collaborate effectively with global teams across Asia, Europe, and the United States in a 24/7 operational environment Partner with Cross Platform Engineering teams to define operational requirements and deliver robust infrastructure solutions Project Leadership & Technical Excellence Lead and participate in exchange connectivity build-out projects, ensuring seamless integration with existing infrastructure Manage vendor support cases and drive resolution of complex technical issues Implement system changes following established change management procedures, including comprehensive testing, approvals, deployment, and validation Automate routine operational tasks to improve efficiency and reduce manual intervention Ensure strict compliance with IT security protocols, audit requirements, and regulatory standards Documentation & Knowledge Management Maintain comprehensive technical documentation including detailed architecture diagrams, standard operating procedures, and operational runbooks Create and update troubleshooting guides and best practices documentation Contribute to knowledge sharing initiatives and mentor junior team members Requirements Technical Expertise Minimum 5+ years of hands-on UNIX/Linux production support experience Advanced knowledge of Red Hat Enterprise Linux (RHEL 8+) on bare metal infrastructure Proven experience with latency optimization, capacity planning, and performance tuning on bare metal RHEL environments Strong scripting capabilities in Shell, Python, Perl, or Ansible for automation and operational efficiency Hands-on experience with core UNIX services including LDAP, Kerberos, and Ansible Tower Specialized Infrastructure Knowledge Deep understanding of high-performance computing on HPE or similar enterprise servers Experience with BIOS and firmware tuning specifically for low-latency applications Familiarity with low-latency networking stacks such as Solarflare, Onload, and PTP protocols Knowledge of time-server technologies including Meinberg GPS receivers or equivalent solutions Experience with DNS/DHCP management tools such as BlueCat or similar enterprise solutions Solid understanding of network firewalls and security infrastructure Professional Requirements Minimum 3+ years of relevant professional experience Business-level English communication skills for international collaboration Basic conversational Japanese language ability High school diploma or equivalent educational background Valid authorization to work in Japan Familiarity with DevOps methodologies and telemetry tools What We Offer Work Environment & Culture Join a flexible, diverse, and international team based in Tokyo Hybrid working model with flexible office attendance (currently 1 day in-office, 4 days work-from-home) Opportunity to work with cutting-edge public/private cloud, Linux/Windows compute, and core infrastructure technologies Exposure to both operational excellence initiatives and strategic, multi-year enterprise projects Benefits Package Competitive compensation and comprehensive benefits package Social insurance coverage and employee pension scheme Commuting allowance and transportation support Comprehensive holiday schedule including weekends, national holidays, year-end and New Year holidays, plus additional special holidays Career development opportunities within a global organization Strong commitment to diversity, inclusion,
Zalando
About the Role Join Zalando's Partner Steering team in Helsinki as a Senior Product Designer and help shape the future of Zalando's internal and partner-facing services. You'll be responsible for discovering, designing, and delivering next-generation productivity solutions that unlock commercial growth and operational efficiency for partners and colleagues within Zalando's ecosystem. As part of Partner Tech, you'll design and develop technology that empowers Zalando and its partners throughout the entire journey - from initial onboarding and product availability on the platform, to offer management, logistics, planning, quality compliance, analytics, and insights. Your focus will be on the Customer Experience Model (CXM) program, specifically managing the post-purchase experience for partners. Key Responsibilities Product Discovery & Strategy Support product discovery processes by conducting user research and stakeholder interviews Work with cross-functional teams to understand business context and requirements Translate complex technical requirements into concrete design concepts and solutions Research and advocate for the needs of internal users and partners Drive alignment around customer experience vision across multiple stakeholders Design Leadership & Execution Define and lead solution design efforts from concept to implementation Leverage diverse design toolkit including user research, workshop facilitation, and UX/UI design Create cohesive, end-to-end customer journeys that address business bottlenecks and growth opportunities Build detailed design specifications and assets for development teams Conduct design QA to maintain quality and consistency standards Collaboration & Systems Work closely with Zalando's design system, leveraging design tokens for scalable solutions Document design patterns and integrate them into the design system portal Build strong connections with Product Managers, Engineering teams, and business stakeholders Facilitate workshops and design sessions to align teams on project goals Collaborate with design system teams to ensure consistency across products Innovation & Technology Integration Explore how emerging technologies, particularly GenAI and Machine Learning, can simplify data-heavy tasks Design intuitive user experiences for AI-powered products and data-driven applications Stay current with design trends and technology developments in the e-commerce space Integrate new technologies thoughtfully into the design process while maintaining user-centric focus Requirements Design Expertise Comprehensive design skills including user research, UX/UI design, and workshop facilitation Strong understanding of design principles and ability to create clarity in ambiguous, strategic projects Experience designing complex, multi-stakeholder products from initial concept through implementation Proven track record of turning innovative ideas into tangible design artifacts Proficiency with modern design tools and design system methodologies Technical & Industry Experience Experience designing for AI-powered products and machine learning technologies Understanding of data-driven applications and complex technical requirements Knowledge of e-commerce platforms and partner/vendor management systems Experience with design systems and component libraries Familiarity with agile development processes and cross-functional team dynamics Communication & Leadership Excellent stakeholder management and communication skills Ability to influence strategy and gain buy-in for user-centric solutions Experience navigating complex cross-functional teamwork environments Strong presentation skills for communicating design decisions to diverse audiences Collaborative approach to working with designers, developers, and business stakeholders Mindset & Approach Passion for creating human-centered design solutions Ability to balance innovative technology with practical user needs Strong attention to detail and commitment to design quality Proactive approach to identifying and solving user experience challenges Interest in emerging technologies and their application to design problems What We Offer Professional Development Extensive onboarding, mentoring, and training opportunities Internal tech academy, guilds, and Employee Resource Groups Knowledge sharing through tech talks, product demos, and meetups Opportunity to work with an international team of experts Access to cutting-edge technology and design tools Work Environment Centrally located office in Kamppi, Helsinki Flexible working times and hybrid working model Culture of trust, empowerment, and constructive feedback Collaborative environment with cross-functional teams Additional holidays and flexible time off policies Benefits & Perks Competitive salary and employee shares program Significant discount on Zalando products and partner offerings Monthly transport, lunch, and recreation vouchers Private health insurance and occupational health care services Family services and comprehensive wellness programs Free bever
Toyota Material Handling Europe
About the Role Toyota Material Handling Europe is strengthening our Enterprise Architecture (EA) team with a strategic architect who will play a pivotal role in shaping the AI and Data landscape across our European operations. As a key member of our EA team, you will contribute to the full Enterprise Architecture model while focusing on direction, principles, and guardrails that support scalable, harmonized, and business-aligned development. This is a strategic EA position where you will drive alignment, support architectural and investment decisions, and guide our AI program, Data team, Solution Architecture, and business stakeholders by providing structure, direction, and decision support. You will work in close collaboration with established AI, Data, and Security capabilities, connecting perspectives and shaping a coherent architecture rather than implementing technical solutions directly. Key Responsibilities Contribute to and shape enterprise-level AI and Data architecture principles, target states, and reference patterns Drive direction for Information and Data architecture, including data domains, information structure, interoperability, and ownership models Ensure alignment between business needs, AI initiatives, data platforms, and the overall EA model Translate business requirements and transformation objectives into actionable architectural guidance Support decision-making processes in relevant governance and investment forums Collaborate with the AI program, Data team, Solution Architects, CISO, and Legal teams to support scalable, secure, and compliant solutions Contribute to architecture governance and reviews from an AI and data perspective Support business areas in exploring and scaling data-driven and AI-enabled capabilities Help strengthen architectural understanding and ways of working across TMHE Facilitate structured dialogue between technical and business stakeholders Develop and maintain architectural documentation, standards, and best practices Provide guidance on technology selection and platform decisions related to AI and data initiatives Support the development of data governance frameworks and policies Mentor and build architectural maturity within the organization Requirements Broad experience in Enterprise Architecture or related strategic architecture roles Strong understanding of data-driven architecture with genuine interest in AI and emerging capabilities Ability to see the holistic picture and understand how processes, data, applications, and platforms interact to create business value Proven experience engaging with business stakeholders and facilitating structured dialogue Demonstrated ability to translate business needs into architectural guidance and technical direction Comfortable working in data-driven environments where AI increasingly influences business processes Excellent communication skills with ability to explain complex technical concepts clearly and pragmatically Curious, collaborative mindset with confidence to take leadership when required Interest and ability to teach, guide, and build architectural maturity across the organization Strong analytical and problem-solving capabilities Experience with architectural frameworks and methodologies Knowledge of data management principles, data governance, and information architecture Understanding of AI/ML concepts and their enterprise implications Familiarity with cloud platforms and modern technology stacks Experience working in international, multicultural environments Fluent in spoken and written English Relevant education in Computer Science, Information Systems, Engineering, or related field What We Offer At Toyota Material Handling Europe, we don't just offer jobs—we offer careers with purpose. Join over 13,500 passionate colleagues who support companies across Europe with today's and tomorrow's material handling challenges. You'll have the opportunity to work with AI and data at a strategic level in a truly international organization that creates technology keeping the world moving. We're committed to supporting your success with an attractive benefits package, including yearly bonus opportunities and flexible work arrangements that promote healthy work-life balance. With clear goals and direction from senior leadership, you'll find abundant opportunities for career growth and development within our organization. Our culture celebrates continuous learning and development, whether you're developing new skills or leading ground-breaking projects. Collaboration is at the heart of everything we do, and we foster a supportive, open environment where every voice is heard and valued. Work from our headquarters in Mjölby, Sweden, or Willebroek, Belgium, and be part of an extraordinary journey as we Move the world towards easy and sustainable solutions.
Hotel res Bot UG
About the Role Hotel Res Bot is seeking a Hotel Operations Specialist to join our fast-growing SaaS company that helps hotel groups improve and automate their group enquiry management, reservations, and guest communication workflows. This is a unique opportunity to bridge your hotel industry expertise with technology solutions that solve real operational challenges. This is not a traditional sales or lead generation role. We're looking for someone who deeply understands hotel group and reservation workflows and can identify where hotels are losing revenue due to operational inefficiencies. You'll work directly with hotel groups and chains to uncover genuine operational bottlenecks and transform these insights into structured commercial opportunities. Company Overview Hotel Res Bot specializes in helping hotel groups reduce manual workload, improve response times, and increase conversion from inbound demand, particularly in complex group booking environments. We integrate with existing hotel technology stacks including PMS and booking engines, but our primary focus is on real operational workflows rather than theoretical software processes. As a small, international, fully remote team, we emphasize ownership, clarity, and practical execution. Key Context Most hotel groups still handle group enquiries through complex, manual, email-based workflows involving multiple stakeholders across property, regional, and headquarters levels. This creates consistent operational challenges including slow response times that reduce conversion rates, conflicting revenue management and group sales priorities, lost opportunities due to coordination delays, and fragmented communication across systems and email threads. This Role is NOT for you if: Your experience is primarily in SaaS outbound/SDR/cold calling You prefer high-volume prospecting or scripted outreach You lack experience in hotel operations, reservations, or group sales You're seeking a closing sales role You're unfamiliar with practical hotel group enquiry handling This Role IS for you if: You have hands-on experience in hotel group sales, reservations, or operations You understand how group enquiries are processed, delayed, and lost in real hotel environments You're comfortable engaging with hotel operational and commercial stakeholders You're genuinely curious about revenue leakage in hotel operations You can translate operational realities into structured commercial insights Responsibilities Opportunity Identification Identify hotel groups and chains with inefficient group enquiry workflows Initiate meaningful conversations with relevant stakeholders including reservations teams, group sales managers, and headquarters personnel Analyze how group demand flows from initial request through final booking decision Research and understand organizational structures across different hotel chains Discovery and Analysis Conduct structured conversations to map real operational workflows Document internal decision-making processes across property and headquarters levels Identify specific bottlenecks, delays, and revenue leakage points in group booking processes Understand technology stack limitations and integration challenges Assess communication gaps between departments and properties Opportunity Development Synthesize findings into clear, actionable opportunity briefs Define operational problems, quantify commercial impact, and map stakeholder relationships Prepare comprehensive handover documentation for senior sales team Collaborate on solution positioning based on specific operational challenges identified Continuous Improvement Build increasingly sophisticated understanding of hotel group sales and reservation dynamics Identify recurring patterns across different hotel types, brands, and geographic markets Refine approach based on real-world outcomes and stakeholder feedback Stay current with industry trends affecting group booking processes Requirements Essential Qualifications: Proven experience in hotel operations, reservations, or group sales Deep understanding of group enquiry handling processes in practice Familiarity with hotel communication workflows, particularly email-based processes Ability to engage confidently with hotel operational and commercial teams at various levels Fluent English (written and spoken) Strong analytical and problem-solving skills Excellent written and verbal communication abilities Highly Valued Experience: Background in hotel chains or multi-property environments Exposure to Property Management Systems (PMS) or booking engine platforms Understanding of revenue management constraints and decision-making processes Experience with hotel technology integrations and workflow automation Spanish or German language proficiency Previous experience identifying operational inefficiencies and proposing solutions What Success Looks Like Within your first 2-3 months, you will demonstrate success by developing comprehensive understanding of group and reservation workflows across different hotel environments, consistently identifying specific areas where hotels lose or delay group revenue, engaging relevant stakeholders in substantive, value-adding conversations, and generating structured opportunities that enable immediate sales team action. **
Unicredit S.p.A. - Romania Branch
About the Role We are seeking 2 Senior Digital Product Specialists to join our dynamic team at UniCredit, a leading international banking group. These positions offer exciting opportunities to work with cutting-edge technology and drive digital transformation in the financial services industry. Position 1: Senior Digital Product Specialist (Technical – Java & Data) You will take comprehensive technical ownership of digital products within a complex enterprise landscape that combines established systems with innovative solutions across multiple platforms. Our environment encompasses Java-based applications and critical batch processing chains on traditional infrastructures, alongside interfaces and data products being modernized and migrated to Google Cloud Platform (GCP). Simultaneously, new cloud-native components are being developed using modern technologies and architectures. Position 2: Senior Digital Product Specialist (SAP ERP Product Specialist) As an SAP ERP Technical Analyst, you will participate in all aspects of the SAP Application Management lifecycle, including design, customization, testing, and support. Working from our Bucharest office, you will collaborate with technical resources and external partners for daily support activities and new implementation projects within the Group Technology Office Area. Key Responsibilities For Position 1 (Java & Data Specialist): Take full technical ownership of products across their entire lifecycle, including maintenance, optimization, enhancements, and modernization initiatives Drive solution design and implementation using Java/Spring Boot, including development of services and batch processing systems Execute complex troubleshooting and implement permanent remediation strategies covering code, configuration, data, and performance optimization Define and enforce robust operational safety patterns including controlled reruns, correction logic guardrails, and comprehensive recovery mechanisms Coordinate technical delivery with architects, business analysts, and external service providers, establishing clear expectations, quality gates, and escalation procedures Ensure exceptional quality and reliability through proactive incident and problem management with structured root cause analysis Maintain comprehensive technical documentation and operational runbooks Monitor system performance and implement continuous improvements to enhance scalability and reliability For Position 2 (SAP ERP Specialist): Contribute to change projects, maintenance activities, and support operations in partnership with external providers Assess standard SAP solutions against business requirements and evaluate customized solutions for optimal fit Develop technical specifications and collaborate closely with external implementation partners Manage and oversee mainframe jobs and programs to ensure optimal performance Control and guide external teams performing maintenance activities for applications under your responsibility Fulfill security requirements and serve as application owner/expert for assigned systems Act as primary interface between various Business units within the Group and external partners, functioning in an RTO (Retained Technical Organization) capacity Participate in month-end close processes and ensure accurate financial reporting Support end-to-end implementation projects and provide ongoing system optimization Requirements For Position 1 (Java & Data Specialist): Core Technical Skills: Extensive Java experience in enterprise backend development and batch processing Proficiency with Spring Boot, REST APIs, and enterprise integration patterns Solid experience with Java runtime environments and application servers (JBoss/WildFly/Tomcat or equivalent) Strong SQL and Oracle/PL-SQL expertise for data-intensive systems and complex investigations Advanced Linux/Unix skills including runtime troubleshooting, scripting fundamentals, and log/metrics analysis Frontend Capabilities: Ability to troubleshoot end-to-end workflows involving UI layers such as PrimeFaces and/or Angular frameworks Engineering & Delivery Excellence: Proficiency with Git/Bitbucket, CI/CD pipeline management, and release management disciplines Strong documentation mindset and attention to detail Demonstrated ownership mentality with ability to balance stability, delivery timelines, and technical debt management Preferred Qualifications: Experience with modern data platforms and analytical access layers (e.g., Dremio usage/consumption) Exposure to cloud-native architectures and GCP services For Position 2 (SAP ERP Specialist): Hands-on experience with SAP ERP in at least two of the following modules: FI (Financial Accounting), CO (Controlling), RE-FX (Real Estate), SD (Sales & Distribution), MM (Materials Management) Fundamental understanding of SAP FI/CO organizational structures including General Ledger, Cost Centers/Elements, Activity Types/Rates, and Company Codes for global organizations Demonstrated experience with month-end close processes and financial reporting End-to-
Unicredit S.p.A. - Romania Branch
About the Role We are seeking an experienced Digital Product Specialist – SAP HCM to support People & Culture (P&C) processes in Germany, with a strong focus on Personnel Administration (PA), Organizational Management (OM), and Interfaces. In this senior technical role, you will be responsible for the stability, compliance, and continuous optimization of the SAP HCM PA/OM and the associated integration landscape, operating both local and global environments. You will act as the key technical authority and trusted partner to P&C stakeholders, ensuring compliant, efficient, and well-integrated core HR processes. This position offers the opportunity to work with cutting-edge HR technology solutions while ensuring regulatory compliance and driving digital transformation initiatives within a leading international banking group. Key Responsibilities Technical Ownership & System Management: Act as the primary technical owner and referent for SAP HCM Personnel Administration (PA) and Organizational Management (OM) for Germany Take end-to-end responsibility for the HR interface landscape, ensuring seamless data flow and system integration Monitor system performance, conduct error analysis, and coordinate incident resolution across all connected platforms Maintain data consistency, reconciliation processes, and comprehensive interface documentation Integration & Interface Management: Manage integrations with internal and external systems including Finance, identity and access management, global P&C systems, and regulatory platforms Oversee IDocs, ALE, BAPIs, and file-based/middleware-driven interfaces Monitor, troubleshoot, and reconcile HR data flows to ensure accuracy and reliability Implement and maintain robust data validation and error handling procedures Business Partnership & Process Optimization: Serve as a key liaison between P&C business referents and IT teams Translate business requirements into sustainable technical solutions and provide strategic guidance on best practices Support change management initiatives and process improvements across HR operations Provide expert consultation on system capabilities and limitations Operational Excellence: Manage regular and ad-hoc operational activities including employee lifecycle processes (hire, change, transfer, termination) Maintain organizational structure governance and ensure data integrity across all HR processes Implement and test legal change packages, HR support packages, and relevant SAP Notes for PA/OM modules Conduct system testing, validation, and deployment activities following established protocols Compliance & Data Governance: Ensure data quality, integrity, and compliance with GDPR and audit requirements Implement and maintain data retention and deletion policies using SAP Information Lifecycle Management (ILM) Support regulatory reporting and audit activities as required Maintain comprehensive documentation and audit trails for all system changes Incident & Problem Management: Own incident and problem management for PA, OM, and interfaces Perform root cause analysis and implement long-term remediation strategies Collaborate with SAP Basis, integration, and downstream system teams to proactively monitor system performance Develop and maintain emergency response procedures and disaster recovery protocols Requirements Technical Expertise: 8+ years of hands-on experience with SAP HCM on premise (ECC 6.0, EHP8) in complex enterprise environments Senior expertise in Personnel Administration (PA) including employee master data and infotypes, company-specific enhancements/custom-tables, personal actions and workflows, and data governance/authorization concepts Comprehensive knowledge of Organizational Management (OM) including organizational structures, jobs, positions, and relationships, company-specific enhancements, and structural authorizations/roles Advanced experience with interfaces and integrations (inbound/outbound) including monitoring, troubleshooting, and reconciliation of HR data flows Development & Customization Skills: Advanced SAP HCM Customizing capabilities in PA and OM modules Proficient ABAP development skills including ABAP Objects Experience with SAP Notes implementation and SPAU/SPDD adjustments Knowledge of integration technologies and middleware platforms Understanding of database management and performance optimization Regulatory & Compliance Knowledge: Deep understanding of European/German data protection directives (GDPR) Experience with SAP Information Lifecycle Management (ILM) for GDPR-compliant data retention and deletion Knowledge of banking industry regulations and compliance requirements Familiarity with audit processes and documentation standards Language & Communication Skills: **
RECRUITERS
About the Role Are you a Dutch speaker ready to launch your career in the dynamic world of artificial intelligence and technology? We're seeking motivated individuals to join our expanding international team in Dublin, working on cutting-edge AI language technology. This entry-level position offers an excellent gateway into the tech industry, with comprehensive training provided for candidates with no prior experience. This is a 3-month contract position with potential for extension, based on-site in Dublin, Ireland. You'll be joining a brand-new team during an exciting expansion phase, contributing to the development and improvement of AI language systems through detailed linguistic work. Key Responsibilities Listen to and analyze short audio recordings in Dutch with precision and attention to detail Transcribe audio content accurately, maintaining high quality standards Review and validate linguistic content to ensure consistency and accuracy Work with various text, audio, and data formats as part of the AI training process Follow comprehensive quality guidelines and protocols to maintain project standards Support machine learning systems by improving language accuracy and understanding Collaborate with team members to ensure consistent approach to tasks Participate in regular quality assessments and feedback sessions Maintain detailed records of work completed and any issues encountered Contribute to process improvements and best practice development Requirements Native Dutch speaker or C1 proficiency level (ESSENTIAL) English proficiency at B2 level or above Excellent attention to detail and ability to maintain accuracy over extended periods Strong focus and ability to handle repetitive tasks with consistency Reliable, motivated attitude with strong work ethic Ability to work effectively both independently and as part of a team Good time management skills and ability to meet deadlines Basic computer literacy and comfort with digital tools Willingness to learn new technologies and adapt to evolving processes Strong communication skills for collaborative work environment Must be able to commute reliably to Dublin or relocate before starting What We Offer Comprehensive training program - no previous experience required Entry point into the rapidly growing AI and technology sector Opportunity to work with cutting-edge artificial intelligence systems Collaborative international work environment Professional development opportunities within the tech industry Potential for contract extension based on performance and business needs Competitive compensation package Opportunity to be part of a dynamic, newly formed team Exposure to innovative AI language technology projects This role represents an ideal opportunity for Dutch speakers to enter the technology sector and gain valuable experience in artificial intelligence and machine learning. You'll be working at the forefront of language technology development, contributing to systems that are shaping the future of human-computer interaction. Work Location: Dublin, Ireland (On-site) Contract Duration: 3 months with extension possibilities
Royal Terberg Group
About the Role Join Royal Terberg Group as a Senior Financial Systems Developer and lead our dedicated OneStream Development Team in IJsselstein, Utrecht. This strategic position offers the opportunity to drive digital transformation across our international operations while working with cutting-edge Corporate Performance Management technology. You'll be instrumental in establishing and growing a multidisciplinary team that supports all divisions through enhanced financial systems and reporting capabilities. As part of our ongoing commitment to innovation and sustainable growth, this role represents a unique opportunity to shape the future of financial systems at a leading international family business with a rich heritage and ambitious expansion plans. Key Responsibilities Technical Leadership & Development Lead the technical design, development, and maintenance of comprehensive OneStream solutions, including complex business rules, advanced calculations, interactive dashboards, and seamless system integrations Translate diverse business requirements from Product Owners and key stakeholders into robust, scalable technical solutions within the OneStream platform Architect and implement data models that support complex financial consolidation and reporting requirements Ensure optimal system performance through proactive monitoring, tuning, and optimization initiatives Develop and maintain comprehensive technical documentation and system specifications Team Management & Mentorship Manage and mentor a Financial Systems Developer, providing guidance on technical skills, professional development, and best practices Foster a collaborative environment that encourages knowledge sharing and continuous learning Conduct regular performance reviews and support career development planning Establish coding standards and review processes to maintain high-quality deliverables Agile Development & Project Management Collaborate closely with Product Owners, key users, and external support teams to deliver enhancements following Agile principles using Kanban and quarterly development cycles Maintain transparent project backlogs and prioritization frameworks to support continuous delivery and rapid response to evolving business needs Support quarterly release cycles while ensuring solutions align with financial reporting schedules and regulatory compliance requirements Participate in sprint planning, daily standups, and retrospective meetings System Optimization & Innovation Proactively identify opportunities for system automation, process improvement, and enhanced user experience Troubleshoot and resolve complex technical issues while maintaining system reliability and data integrity Stay current with OneStream platform updates, new features, and industry best practices Research and recommend emerging technologies and methodologies to enhance financial reporting capabilities Requirements Professional Experience Minimum 5-7 years of relevant work experience in an international business environment Deep hands-on expertise with OneStream platform, including business rules, calculations, workflows, and security configurations Strong background in translating user requirements into tangible, user-friendly technical solutions Experience with data modeling concepts and implementation best practices Technical Skills Advanced proficiency in OneStream development and administration Experience with Power BI, particularly data modeling capabilities, is highly valued Strong understanding of database concepts and SQL query optimization Familiarity with integration technologies and API development Knowledge of financial data validation and reconciliation processes Financial Systems Expertise Extensive experience in financial reporting setup and configuration Strong foundation in finance with evolution into system implementation and optimization roles Comprehensive understanding of group consolidation processes and financial reporting requirements Knowledge of regulatory compliance frameworks and audit requirements Experience with financial close processes and period-end reporting cycles Leadership & Soft Skills Proven experience in managing or mentoring junior team members Familiarity with Agile methodologies, particularly Kanban and Scrum frameworks Excellent stakeholder management skills with ability to communicate effectively at all organizational levels Strong analytical thinking combined with practical, results-oriented approach Exceptional problem-solving abilities and attention to detail Language Requirements Excellent command of English (written and verbal communication) Dutch language skills are considered an advantage What We Offer Career Impact & Growth Key role in the digital transformation and international expansion of an established, entrepreneurial family business Direct influence on business-critical systems that drive organizational success Opportunity to build and lead a specialized team in a growing technology domain Exposure to diverse international markets and business operations Work Environment Collaborative work within a compact, entrepreneurial team with direct access to senior leadership Significant autonomy and room for initiative in role execution and team development Supportive environment that encourages professional development and continuous learning Access to latest technologies and industry-leading platforms Compensation & Benefits Competitive compensation package commensurate with role seniority and experience level Comprehensive
IntouchCX
About the Role We are seeking a dedicated Customer Service Associate for our International Non-Voice Process team. This position offers an exciting opportunity to work with customers from around the globe, providing exceptional support through digital channels while building meaningful relationships and ensuring outstanding customer satisfaction. As a Customer Service Associate (CSA) - Non Voice, you will serve as a crucial link between our company and our valued customers, handling inquiries, resolving issues, and delivering white-glove service that exceeds expectations. This role is perfect for individuals who are passionate about customer service and thrive in a dynamic, fast-paced environment. Key Responsibilities Handle daily customer interactions through non-voice channels, managing issues from initial contact through complete resolution Go above and beyond to engage customers in problem-solving activities, ensuring their satisfaction and loyalty Build rapport quickly and effectively with customers while accurately diagnosing and resolving their concerns Provide exceptional white-glove service that creates an overall excellent customer experience Manage customer expectations by clearly communicating estimated response times and solution timelines Receive and process inbound inquiries to gather and verify required information, utilizing all available resources to solve customer problems Exercise excellent judgment skills to properly evaluate situations and provide immediate, effective solutions Demonstrate active listening skills while showing empathy and patience in all customer interactions Provide accurate information to clients and maintain detailed notes in company systems, documenting all actions taken or required Ensure strict adherence to company policies and procedures in all customer interactions Maintain comprehensive knowledge of all systems to research information and provide accurate details to customers Learn and retain thorough working knowledge of existing and new processes and procedures Achieve assigned Key Performance Indicators including Chat Quality, Customer Satisfaction (CSAT), and Customer Dissatisfaction (DSAT) metrics Attend scheduled team meetings and additional training sessions to maintain skill development Collaborate effectively with team members and other departments to ensure seamless customer experiences Handle escalated issues with professionalism and appropriate urgency Contribute to process improvement initiatives and share customer feedback with relevant teams Required Qualifications Education: High school diploma or equivalent required; post-secondary degree preferred Experience: Minimum of six months customer service experience or equivalent background Must successfully pass a comprehensive background check Demonstrated commitment to delivering exceptional customer service in all interactions Essential Skills Communication: Above-average verbal and written communication skills with ability to speak accurately using proper grammar and clear enunciation Emotional Intelligence: High emotional intelligence with ability to remain calm under pressure while addressing customer concerns effectively Listening Skills: Exceptional ability to listen attentively and use client-provided information to tailor responses and actions to meet specific needs Adaptability: Quick learning ability to absorb and interpret new information, products, and features from the customer's perspective Technical Proficiency: Ability to operate phone systems, personal computers, and various software applications efficiently Organizational Skills: Strong ability to organize and follow up on multiple tasks and details with accuracy and timeliness Mathematical Skills: Ability to perform basic mathematical functions as required for customer account management Flexibility: Ability to work in a fast-paced, dynamic, changing environment while maintaining high performance standards Schedule Flexibility: Availability to work various shifts including days, afternoons, evenings, weekends, and holidays Interpersonal Skills: Ability to interact effectively with employees at all organizational levels and work collaboratively with people from diverse backgrounds Policy Adherence: Demonstrated ability to adhere to all organizational policies and procedures consistently Benefits Package Attractive compensation package with performance-based incentives that reward excellence and achievement Incredible learning and growth opportunities with clear career advancement pathways Outstanding rewards and recognition programs designed to celebrate employee achievements Comprehensive employee engagement activities fostering a positive work environment On-site Perks: Complimentary food and transportation services while working on-site Health Coverage: Medical insurance providing essential healthcare benefits Financial Security: Provident Fund contribution for long-term financial planning Full-time permanent position offering job security and stability This role offers an excellent opportunity for both fresh graduates and experienced professionals to build a rewarding career in customer service while making a meaningful impact on customer satisfaction and business success.
Xplor
About the Role Join our Xplor Education Vertical as a Customer Support Coordinator in New Zealand on a fixed-term contract to make a real impact every day. At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We provide small and medium-sized businesses with cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business. Reporting to the Senior Manager of Customer Support, you'll deliver high-quality, AI-enabled support across chat, email, and outbound channels within the Childcare & Education vertical. Working alongside chatbot and automation technologies, this role monitors and refines digital interactions, intervening where human judgement is required to ensure accuracy, efficiency, and a seamless customer experience. This position combines ticket triage, workflow coordination, community engagement, and automation optimization, requiring strong prioritization skills, independent decision-making, and consistent SLA adherence. You'll contribute to continuous improvement by identifying trends, reducing repeat contact drivers, and strengthening overall customer experience outcomes. Key Responsibilities Customer Support & Communication: Manage inbound enquiries via chat and email, including AI-assisted conversations Monitor chatbot interactions and intervene where escalation to human support is required Conduct proactive outbound phone follow-ups to progress, clarify, or resolve customer queries Provide inbound phone support when operationally required Handle dissatisfied or escalated customers with professionalism and empathy Ensure all customer interactions meet defined SLA targets and quality standards Ticket Management & Workflow Coordination: Provide initial responses to incoming support tickets Assess and allocate tickets based on complexity, urgency, and required expertise Maintain oversight of queue health and SLA adherence across all channels Coordinate with internal teams to ensure efficient resolution of complex issues Track and document customer interaction patterns for process improvement AI & Automation Optimization: Identify gaps in automated responses and provide structured feedback to improve bot accuracy and tone Contribute to optimization of chatbot workflows and knowledge base content Support rollout and adoption of new support technologies Monitor the effectiveness of automated solutions and recommend enhancements Community Engagement & Brand Management: Monitor and manage the company Facebook page and social media presence Engage positively with the customer community to reinforce brand trust Redirect support-specific enquiries to official channels while ensuring customers feel acknowledged Act as a proactive voice of the customer internally Continuous Improvement: Identify recurring themes, system gaps, and workflow friction points Collaborate with internal teams to reduce repeat contact drivers and improve processes Provide insight into trends impacting customer experience Support initiatives aimed at improving retention and customer satisfaction Requirements Essential Qualifications: 2+ years' experience in a customer-facing or multi-channel digital support role Strong written and verbal communication skills with exceptional attention to detail High attention to detail and quality in written responses Demonstrated ability to manage competing priorities independently Sound judgement in determining when to escalate from automated to human support Strong organizational and time-management capabilities A collaborative mindset with a continuous improvement orientation Full working rights in New Zealand required Preferred Qualifications: Experience or knowledge within the Early Childhood sector is advantageous but not essential Familiarity with AI-powered customer support tools and chatbot technologies Experience with social media community management Understanding of SLA management and customer service metrics Personal Attributes: Curious and empathetic approach to customer service Motivated by meaningful work and positive customer outcomes Comfortable with ambiguity and thriving in an ever-evolving environment Big picture thinking combined with tactical execution abilities Positive outlook and people-first mentality What We Offer Work Environment: Fully remote position from New Zealand Collaborative, team environment with people who truly love what they do Flexible work arrangements to support work-life balance Professional Development: Unparalleled opportunities to learn and accelerated career development Learning resources available to continue developing your skills and career Exposure to cutting-edge AI and automation technologies in customer support Benefits & Support: Competitive compensation package Paid parental leave benefits program Access to mental health support resources Opportunity to work with a global technology leader processing over $
Global Education Institute
International Voice Process - US Telecom Location: Noida, Sector 63 Work Mode: Work From Office Shift: Night Shift (US Process) Salary: Up to ₹40,000 Take Home + Incentives About the Role We are seeking dynamic and confident professionals to join our International Telecom Voice Process team. This is an excellent opportunity for experienced BPO professionals to advance their careers while working with US customers in a fast-paced telecom environment. Key Responsibilities Handle inbound international voice processes for US telecom customers Provide exceptional customer support and resolve queries effectively Maintain professional communication standards with US-based clients Meet performance targets and quality standards Participate in semi-sales activities as required What We're Looking For Minimum 6 months experience in International BPO Voice processes Excellent communication skills with comfort handling US accents Strong analytical and interpersonal abilities Good judgment and problem-solving capabilities Experience in Inbound/Outbound/Semi-Sales processes preferred Willingness to work night shifts in office environment Eligibility Requirements Minimum 12th Pass (Diploma) or Graduate Minimum 6 months International BPO Voice experience required Must be comfortable working night shifts Shift Timings 6 PM – 3 AM 7 PM – 4 AM 8 PM – 5 AM What We Offer Competitive salary package up to ₹40,000 per month Lucrative performance-based incentives Health insurance coverage Provident Fund benefits Career growth and advancement opportunities Rewards and recognition programs Employee engagement activities Interview Process Telephonic screening round Face-to-face interview Employment Type: Full-time, Permanent Work Location: In-person (Office-based, no cab facility provided)